Dear Mr. Kepp:
I would like to take this opportunity to commend you on an excellent job recently done by your service department. On Friday December 9, during the evening, your service technician, Jon, responded to a call I placed concerning a boiler that went out at a property we manage. He was prompt in responding, drove all the way out to Graham Drive and determined the boiler was dead, came back to town to get temporary space heaters to ensure our tenants would be warm throughout the night, and was back there first thing Sunday morning to replace the boiler. He was diligent in reporting every step of the way to us and handled the situation with extreme professionalism.
In our business, as in yours, we too often hear only the negative. We love to report the positive to other business owners as that is what keeps us going. Please be sure to pass our thanks along to all those involved on a job well done! Our hat is off to you!
November 21, 2005
I would like to commend your people on the wonderful service I have received this past year. All of your workers were professional and courteous.
I would especially like to thank your salesperson Ryan. He went beyond what was required of him with his patience in explaining everything to me. He contacted me several times to see if the work was satisfactory and came over to check everything when the job was done.
Knowledgeable, courteous, friendly, respectful, 110 percent exceptional work! The list could go on and on. Being the General contractor for the first and only time on my own home was certainly a task, except when it came to the plumbing and heating. If all the subcontractors were as magnificent as Lloyd’s, I’d do it all over again! Lloyd’s deserves a huge “At a boy”!!!
Lloyd’s and especially Ryan, my salesperson, were great with everything from the initial question period through the financing, delivery and installation. I would not hesitate to recommend Lloyd’s to anyone looking for a new furnace and air conditioning system.
Thanks so much, I appreciate their hard work and your quality service.
Dear Lloyd’s Plumbing & Heating:
We would like to express our satisfaction with all of your services in the bathroom and kitchen remodel.
It was a pleasure to do business with you.
Norm & Barb M.
Last year we general contracted the building of our new home. We wanted to let you know how pleased we were with the quality of the service and products we received from Lloyd’s Plumbing & Heating. You were very prompt and accommodating with all the “in process changes” and not once did you hold up the building process of our home. We will recommend your company to anyone we know building or remodeling a home. We hope to do business with you again soon.
Thanks for helping us make our dream home possible.
Mark & Diane H.